Get in Touch

We're here to help you achieve your financial goals. Send us a message and our team will respond within one business day.

Send Us a Message

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Contact Information

Office Location

1 Chome-4-2 Ōtemachi, Chiyoda City, Tokyo 100-0004, Japan

Phone

+81 50-1720-7734

Monday - Friday: 9:00 AM - 6:00 PM JST

Email

info@oluncrest.com

Response within 1 business day

Response Time

Our team typically responds to all inquiries within one business day. For urgent matters, please contact us by phone during business hours.

Email inquiries: Within 24 hours
Phone calls: Immediate during business hours
Consultations: Scheduled within 3-5 business days

What to Expect

Initial Consultation

We'll schedule a complimentary initial consultation to understand your financial situation and goals.

Personalized Assessment

Our advisors will evaluate your needs and recommend appropriate services and strategies.

Ongoing Support

Once engaged, you'll have regular touchpoints with your dedicated financial advisor.

Frequently Asked Questions

What types of inquiries do you accept?

We welcome inquiries about all our services including financial planning, retirement planning, investment advisory, tax optimization, and wealth management. Whether you're seeking general information or ready to schedule a consultation, we're here to help.

Is the initial consultation complimentary?

Yes, we offer a complimentary initial consultation to discuss your financial goals and determine how our services can best support you. This allows us to understand your needs and for you to learn about our approach before making any commitments.

Do you work with clients outside Tokyo?

While our office is located in Tokyo, we work with clients throughout Japan and internationally. We offer both in-person meetings at our Tokyo office and virtual consultations for clients in other locations.

What information should I prepare before contacting you?

For an initial inquiry, simply share your general financial goals and any specific concerns. If you proceed to a consultation, we'll provide a detailed list of documents that would be helpful to review, such as investment statements, tax returns, and information about your financial goals.

How quickly can I schedule a consultation?

Consultation appointments are typically available within 3-5 business days of your initial inquiry. For urgent matters or specific time preferences, please mention this in your message and we'll do our best to accommodate your needs.

What languages do your advisors speak?

Our team is fluent in both Japanese and English, allowing us to serve both local clients and international expatriates. If you require services in another language, please let us know in your inquiry and we'll work to accommodate your needs.